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Full-Time

Hollister

Hollister Co. – Assistant Manager, Polaris Fashion Place
Columbus, OH
Full-time
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes

Bachelor’s degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who’ll Celebrate you for Being YOU
The starting rate for this position is $21.00 per hour (i.e., the recruiting pay range for this position is $21.00 – $21.00 per hour). The starting rate and range may be modified in the future.

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Hollister

Hollister Co. – Key Holder, Polaris Fashion Place
Columbus, OH
Full-time
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialstourist.com.

Job Description
A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

Training and Development
Customer Experience
Communication
Store Presentation and Sales Floor Supervision
Asset Protection
Policies and Procedures Adherence
Qualifications
What it Takes

At Least One Year of Customer Service Experience
Work Ethic
Assertiveness
Applied Learning
Attention to Detail
Analytical Skills
Adaptability / Flexibility
Multi-Tasking
Stress Tolerance
Additional Information
What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement
A Global Team of People Who’ll Celebrate you for Being YOU

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Lovisa

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

Store Manager:

You will be the Lovisa ambassador and lead your team by example. Sharing sales techniques and achieving your stores KPIs. If you’re someone that see’s yourself as a great leader and want to climb the retail ladder, then this is the role for you!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits:

– Health Benefits

– Generous product discount

– Ongoing training, mentoring and support.

– Incentives galore.

– Ear piercing training.

– Career progression and growth.

– A culture that is committed to continuous improvement!

– Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

– Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?

– Are you a leader who cares for your team and builds great relationships?

– Do you have a strong desire to deliver an exceptional experience to your customer?

– Do you have experience in delivering and driving targets? (KPI’s)

To be successful in this role you will have:

-Open availability to work any shift

-Must be 18yrs and older

– Store management experience for a retailer or hospitality

– Ability to perform in a fast-paced, high volume retail environment

– Strong people management skills and thorough understanding of performance management

– Excellent planning and organizational skills

– A proven track record of delivering results

– Exceptional communication skills

– Passion for retail and fashion!

If you are seeking a fast paced and exciting successful career with a variety of continued opportunities and with a brand that embraces a dynamic and passionate culture, then we would love to discuss this opportunity with you!

Job Type: Full-time

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Lovisa

As the Logistics Specialist, you will be responsible for the successful coordination of all Lovisa freight moving in and out of United States, Canada and Mexico. This will include daily contact with all freight and logistics service providers, across air, sea, and land channels, with a focus on delivery performance into stores, delivery performance to end customers (B2C) and close management of all associated costs and KPI’s.

ROLE REQUIREMENTS:

Bachelor’s Degree in Business Admin / Supply Chain Management
Spanish highly preferred, but not required

RESPONSEBLITIES:

Daily supervision and prompt exception management of stock shipments from DC to stores in assigned markets (US, CA & MX) – including Zendesk tickets.
Working with Customs agents to ensure flawless execution of the Customs clearance process to deliver goods on time to the warehouse or to stores.
Tracking status of all stock shipped from the warehouse to stores to ensure on-time delivery.
Exception management by working closely with courier companies to solve all delivery issues.
Coordinating and monitoring transport of goods (stock and non-stock) delivery in accordance with stores dispatch schedule.
Ongoing support of customs processes, duty mitigation, and compliance initiatives.
Managing claims related to lost goods and service quality, to include submitting and managing claims.
Processing duty and freight invoices to ensure proper booking and on-time payments.
Supporting initiatives and cost-saving opportunities.
Report on carrier performance, lead times, and cost to serve flagging concerns to your manager.
Ensure the accuracy of all shipping documents and gather and maintain all data records relative to shipping activities.
Act as the logistics liaison warehouse management to ensure that all outgoing shipments are compliant with local regulations / carrier requirements, are correctly packaged, and have the correct documentation attached.
Deliver key projects and initiatives as required. Drive change management to support.
Work closely with internationally based counterparts, share market knowledge, and backfill for this position when required.
Other ad hoc tasks related to Logistics and Warehousing.

KEY MEASUREMENTS + ACCOUNTABILITIES:

Lead Time – Supplier to DC and DC to Store for Region Achieve Target for channel (Air, Ocean, Land) and region.
Problem Management Zendesk Ticket SLA achieved.
Project Delivery Support Project & initiative implementation to Cost, Time, Risk, and Scope.
Invoice processing completed in line with due dates 100%

CORE LOVISA COMPETENCIES:

Attention to detail
Problem-solving ability
Flexibility
Teamwork
Customer service
Negotiation
Initiative
Open and honest communication

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Mariona & Co

We are looking for a talented Stylist to join our team. As a Stylist, you will have the opportunity to work closely with clients, providing them with personalized styling advice and helping them discover a piece of themselves through our jewelry. You will also provide the latest trending jewelry service; permanent jewelry. If you have a passion for jewelry and jewelry making, excellent communication skills, and a keen eye for style, we would love to hear from you!
Apply: Email CV to info@marionaandco.com or apply on Indeed at https://www.indeed.com/job/jewelry-stylist-1c68b7b2cabfa048

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Macy’s

o As a Fine Jewelry Sales colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex and create shopping experiences that make every customer feel welcomed and comfortable in the Jewelry and Watch Complex. This includes meeting sales goals, promoting our loyalty and warranty programs, and building relationships with customers through our clientele program. In this role, you will continually demonstrate superior product knowledge to educate and assist your customer in selecting and purchasing items that meet their tastes, preferences and budget.

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J Jill

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to
help its customers move through a full life with ease. The brand represents an easy, thoughtful
and inspired style that celebrates the totality of all women and designs its products with its core
brand ethos in mind: keep it simple and make it matter. J.Jill offers a high touch customer
experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is
headquartered outside Boston.
Are you looking for an exciting career in fashion and retail? Then look no further. Don’t miss out
on this great opportunity to build or start your retail career with a strong and growing fashion
brand.
If you have:
• 2-4 years Women’s Specialty Retail experience, 1 + years in StoreManagement
position preferred
• Point of Sale and general office software technical experience
• Experience in relevant Human Resource processes
• Excellent leadership qualities, training, and team building skills
• Proven excellent customer service skills with statistical track record in all areasof
sales
• Established history in recruiting and retaining a talented sales and support team
• Excellent communication and analytical skills
• Strong style, merchandising and wardrobing skills

APPLY BY EMAIL: store61@jjill.com

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JCPenney

• Customer Service & Sales
– Greets and assists customers in finding products and partners with other team members when additional help is needed
– Models for and holds team accountable for outstanding customer service
– Supports the Manager on Duty program
– Directs customer service activities throughout the store
– Resolves customer issues and concerns in a professional manner
• Put to Fixture / Restock / RFID & Inventory
– Reviews Put to Fixture planning tools for merchandise placement and resource allocation to effectively plan workload
– Assists in the put to fixture step in the Door To Floor Process
– Assists with inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)
– Manages Shoe on Display restocking process, including mis mates and stockroom organization
– Responsible for restock program to identify replenishment opportunities
– Participates in annual inventory processes
• SET / Visual / Environment
– Manages the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance
– Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
– Manages the execution of Radio Frequency Identification scans (RFID)
– Oversees and maintains all fitting room and sales floor recovery processes to ensure a clean and organized store environment
– Manages visual properties and responsible for stockroom maintenance
• Omnichannel (SVG 1 – 3 Only)
– Assists with and trains associates on Ship from Store, Buy Online Pick Up In Store and Curbside Pick-up orders in accordance with prescribed
time periods in order to maximize sales and customer experience
– Assists with Enterprise Fulfillment reporting and metrics and takes action to resolve issues
– Shares reporting and metrics results with team and uses information to motivate or train associates
– Assists in processing jcp.com orders, aged and undelivered orders/returns, and supporting systems
– Supports binning and pick-and-pack processes for jcp.com orders as needed
– Resolves customer Omnichannel needs in a timely manner and partner with Customer Experience Supervisor or Manager on Duty for any
customer service needs
• Specialty Businesses (if applicable)
– Drives profitable sales growth in the Fine Jewelry, Mattress and Window businesses by leading and engaging associates
– Responsible for the execution of special events
– Partner with Specialty / Home Furnishing associates when customers require a deeper level of product information or to assist with sales need
– Responsible for the completion of Specialty / Home Furnishing associates training on product knowledge and care/protection plans
– Manages and administers the Productivity Standards Program processes to include recognition and coaching
– Owns receiving, shipping and reverse logistics for specialty business merchandise
– Manages the SET processes by planning floor moves and graphics placement, and executing visual detailing based on company guidance in
specialty businesses
– Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale in specialty businesses
– Oversees and maintains sales floor recovery processes to ensure a clean and organized store environment in specialty businesses
– Responsible for the completion of all pricing and signing processes in specialty businesses
– Oversees all Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities in specialty businesses
– Manages the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent
shrink in specialty businesses
• Team Development
– Responsible for the completion of Sales Floor associates training and policy compliance
– Consistently provides ongoing feedback and coaching to associates
– Maintains notes / observations of each associate’s strengths and opportunities
– Takes action on performance and policy issues within the team
• Performance Standards
– Supports company shrink and safety initiatives
– Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service,
profit, productivity, and attendance

Applicants can apply at jcpjobs.com or email lervin9@jcp.com.

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JCPenney

• Customer Service & Sales
– Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service
– Informs customers of key product attributes to generate interest and to build clientele
– Provides coaching and feedback to Specialty team to achieve care/protection plan objectives
– Greets and assists customers in finding products and partners with other team members when additional help is needed
– Models for and holds team accountable for outstanding customer service
– Directs customer service activities throughout the specialty businesses
– Resolves customer issues and concerns in a professional manner
– Partner with Specialty Associates when customers require a deeper level of product information or to assist with sales needs
– Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP)
• Team Development
– Responsible for the completion of Fine Jewelry associates training on product knowledge and care/protection plans
– Consistently provides ongoing feedback and coaching to associates
– Manages and administers Productivity Standards Program processes to include recognition and coaching
– Maintains notes / observations of each associate’s strengths and opportunities
– Takes action on performance and policy issues within the team
• General Operations
– Oversees the planning and execution of special events
– Manages or assists with inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) within Fine
Jewelry
– Owns receiving, shipping and reverse logistics for Fine Jewelry merchandise
– Manages the SET processes by planning floor moves and graphics placement, and executing visual detailing based on company guidance
– Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale in Fine Jewelry
– Oversees and maintains sales floor recovery processes to ensure a clean and organized store environment
– Responsible for the completion of all pricing and signing processes in Fine Jewelry
– Oversees all Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
– Manages the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent
shrink
• Performance Standards
– Supports company shrink and safety initiatives
– Consistently meets established performance standards for the role, including (but not limited to) the company’s iCAP program, product and
service sales, customer service, profit, productivity, and attendance

Applicants can apply at jcpjobs.com or email lervin9@jcp.com.

JCPenney Read More »

Madewell

As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.

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