retailer jobs

Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.

Job Summary

As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Job Responsibilities

Drive sales by exceeding selling and service expectations.

Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.

Assist in store tasks—our customers should always see us at our best.

Share feedback, insights and ideas with the management team.

Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

Make the best first impression—smile, welcome and connect with customers authentically.

Love the brand and have a great fashion aesthetic.

Do what it takes to create seamless, amazing experiences customers can’t stop talking about.

Bring your best to everything you do and achieve your goals.

Are flexible, and ready to have fun along the way.

Leverage technology, while also knowing that devices don’t dominate the dialogue.

Build productive relationships with everyone on the team and always respect each other.

Are at least 18 years old.

Are available when we are busy, including: nights, weekends and holidays.

Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.

Can regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

Competitive base pay and bonus programs

Flexible days and hours

Amazing merchandise discounts

24/7 free confidential help with a variety of personal and work concerns

Personal and professional development

Giving back –volunteer program, disaster relief funds, charitable matching donations*

Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*

Time Away – paid time off, holidays, parental leave, disability leave, bereavement*

401(k) plan with company matching contributions

*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $13.50 – $18.50
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.

Job Summary

As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.

Job Responsibilities

Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.

Observe associate performance on the selling floor and assist if necessary to make a connection or sale.

Lead fit sessions that enhance product knowledge and fuel a style obsession.

Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.

Ensure the team is always on track to make their goals and exceed customer expectations.

Own the selling floor and ensure that the right people are in the right place at the right time.

Be ready to step in for another manager as needed.

Plan and execute local events that tie to the community and fuel incremental traffic and sales.

Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

Love our brand, customers and teams.

Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.

Have a track record of setting and achieving goals.

Are energized by change; shift gears quickly and rally the team behind new strategies and projects.

Make smart decisions by: actively listening, understanding data and looking beyond the obvious.

Have a high school diploma or equivalent combo of education and experience.

Have 2 or more years of experience with similar scope, specialty retail preferred.

Communicate effectively and confidently.

Process information and operate store systems accurately.

Are available when we are busy, including: nights, weekends and holidays.

Are adept with technology and apps and familiar with industry-related blogs and feeds.

Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Must regularly move around all store areas and be accessible to customers.

Before we wrap, a word about a few of our way cool perks…

Competitive base pay and bonus programs

Flexible days and hours

Amazing merchandise discounts

24/7 free confidential help with a variety of personal and work concerns

Personal and professional development

Giving back –volunteer program, disaster relief funds, charitable matching donations*

Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*

Time Away – paid time off, holidays, parental leave, disability leave, bereavement*

401(k) plan with company matching contributions*

*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $17.75 – $26.75
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Hollister Co. – Brand Representative, Polaris Fashion Place
Columbus, OH
Part-time
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialstourist.com.

Job Description
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

Customer Experience
Store Presentation and Sales Floor
Communication
Asset Protection and Shrink
Policies and Procedures
Training and Development
Qualifications
What it Takes

Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic
Additional Information
What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who’ll Celebrate you for Being YOU

TEAM MEMBER

POSITION DESCRIPTION AND KEY MEASURES

POSITION: Team Member

DEPARTMENT: Retail Operations

REPORTS TO: Store Manager

DUTIES & RESPONSIBILITIES

CUSTOMER EXPERIENCE

• Provide exceptional experiences to every customer using the Sell with Style steps

• Professionally resolve all customer complaints, ensure the customer leaves happy on every occasion by

listening, understanding the situation and finding a resolution.

• Share product knowledge for the current add on when styling customers

• Complete customer bag checks when required

SALES

• Have a clear understanding of store’s targets set daily, weekly and monthly and how the store is tracking on a

daily basis

• Assist in the overall achievement of store sales and performance indicators.

• Track sales hourly using the store diary

• Continuously improve on all company KPI’s

• Utilize all tools within store diary to achieve KPI benchmarks

EAR PIERCING

• Have a clear understanding of the proper use of the mechanical stud and clasp ear device

• Provide safe and sanitary ear piercing to customers

• Recognize the tasks and procedures in place for a potential exposure to blood borne pathogens

VISUAL MERCHANDISING AND HOUSEKEEPING

• Merchandising – to assist in merchandising and housekeeping

• Execute all floor updates, range updates and promotions exactly as per planogram

• Sale set ups completed as per sale guidelines

• Signage needs to be correct and up to date as per guide in the Lowdown and on planogram

• Ensure ‘time to shine’ (morning cleaning) and ‘recovery ‘(end of day merchandising) is completed daily

• Ensure your store is clean and tidy for customers at all times- order cleaning products as required

• Log all maintenance issues through the ‘Service Desk’ within 24 hours (excluding Maintenance and Marketing)

• Keep the backroom clean and tidy – No stock in backroom

• Conduct regular store walks to ensure there are no safety issues in store (broken mirrors, broken ladder etc.)

PRODUCT MANAGEMENT

• Ensure the stock is processed according to company standards (IBT’s etc.)

• Product must be replenished into ranges once deliveries are received within 24 hours

• Complete stock audits daily/weekly by end of day Friday

• Refill product from cupboards every day

• Excess must be organized to Lovisa standards. Each style bagged separately, and each product group bagged.

separately within each range. Any styles that may tangle need to be individually bagged.

• Product may be considered as broken/faulty – ensure all product is repaired immediately and put back onto

the floor.

PRIVATE AND CONFIDENTIAL

• All product that is non-repairable must be scanned out the same day found.

• Complete visual merchandising and store promotional directives, including product placement, fullness,

appropriate pricing and Point of Sale material.

BRAND AMBASSADOR

• Ensure you’re presented as per current Lovisa Style Guide

• Wear the team piece on every shift

• Conduct yourself in a professional manner at all times

COMMUNICATION

• LOLA – to ensure that you read, understand and action all points in the Lowdown and any ‘Lovisa

Communication’ notifications.

• Store – to ensure that open lines of communication are maintained, and the Store Diary is utilized daily.

• Email and Phone Calls – Respond to any phone calls within 24 hours and any emails within 48 hours.

OTHER

• To comply with all aspects of the Lovisa Employee Manual

• To comply with all aspects of the Lovisa Security Manual

• Be up to date with all policies and procedures

• Security – maintain security awareness according to Lovisa policy

• Use daily cash up sheets to ensure cash register balances at all times

• Be coachable in all aspects, flexible and proactive in style

• Start / Finish Times – As per roster within retail hours.

• Any hours worked outside your rostered times must be with the expressed agreement of your Regional

Manager

• Other duties and special projects within skill and competency level as required.

KEY MEASURES AND ACCOUNTABILITIES

Key Performance Indicator Benchmark

Sales vs Growth on LY

Average Dollar (Ave $) Above company benchmark

Items per sale (IPS) Above company benchmark

Add-On 15% and above

LOLA completion 90% Completion

PRIVATE AND CONFIDENTIAL

To act appropriately in accordance with the Lovisa standards and to carry out essential duties in the absence of the

Manager, according to your skill and competency level.

10 Plus 1 Culture Commitments: Lovisa’s Culture is shared – values, vision, purpose, expectations, behaviors, views,

and common standards that are the basis for all our actions.

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Key Holder Role:

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18yrs and older to apply!

Our Brand:

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits:

– Ongoing training, mentoring and support for personal and career growth.

– Generous product discount.

– Incentives galore.

– Ear piercing training.

– A culture that is committed to continuous improvement!

– Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

– Do you have a strong desire to deliver an exceptional experience to your customer?

– You possess strong time management and organizational skills

– You thrive off challenge and reward

– Have you got prior experience working in Retail/Hospitality?

– Can you create a positive team environment?

– Will you aim to ensure the store always looks presentable and inviting to our customers?

To be successful in this role you will have:

– Prior experience for a retailer or hospitality

– Ability to perform in a fast-paced, high-volume environment

– Exceptional communication skills

– A Passion for retail and fashion!

Job Type: Part-time