About Us
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About Polaris Fashion Place
Polaris Fashion Place is a premier shopping destination in Columbus Ohio, serving 6 counties, including Franklin and Delaware counties. Just off of I-71, north of downtown Columbus, located near The Ohio State University and convenient to urban and suburban areas, Polaris is an easy drive from just about any location in central Ohio.
Offering over 150 retailers including anchors like Sak's Fifth Avenue, the newly combined Dick's Sporting Goods and Field & Stream, and specialty retailers like Swarovski, Loft, and Barnes & Noble, this indoor mall with outdoor lifestyle center has something for everyone! After a day of shopping, experience a meal at Benihana, or visit the Food Hall for a quick bite or snack!
Polaris Fashion Place is fun for the entire family, bring the kids along to enjoy The Columbus Zoo Soft Sculpture Play Area, and sign up for the KidX Club for exclusive offers and events!
For donation requests, please mail a letter to the address below.
Polaris Fashion Place has just what you need, For Every Occasion.
Amenities
ATM Machine
For easy access to your cash, a Huntington Bank ATM is located on the Upper Level near the Food Hall, on the Upper Level near the Grand Entrance and on the Lower Level just outside Entrance 6.
Baby Changing Stations
For your convenience, baby changing stations are located inall of our restrooms. Upper Level near the Food Hall, Lower Level near Saks Fifth Avenue, outside under the steps near Charming Charlie and outside near The Pub.
Children's Play Area
Take a break from shopping and let your little one enjoy some fun in the Zoo Themed Play Area located on the Lower Level near Saks Fifth Avenue and Sears. Open to all children 48 inches and under.
Designated Smoking Areas
Polaris Fashion Place is a non-smoking property, however designated smoking areas are located 25ft from several entrances on the property.
Family Restroom
For your convenience, you’ll find family restrooms located on the Upper Level near the the Food Hall and Outside near The Pub.
Fax & Copies
Take advantage of fax and copy services located in the Mall Office. $1 outgoing and $2 incoming fax charge per page, $0.25 charge per page for copies. Mall Office is opening 8:30 AM to 5:30 PM every weekday.
First Aid
First-aid assistance is available by contacting Security or Guest Reception. In the event of an emergency please contact 911 and Mall Security at 614-840-9725. AED devices are located in the Mall Office located on the Upper Level near the Food Hall and in the Security office located on the Lower Level near Sears.
Food Court
Take a break from shopping and enjoy a snack or meal in the Food Hall located on the Upper Level, in front of Dick's Sporting Goods.
Gift Cards
Polaris Fashion Place gift cards are available for purchase at Guest Reception located on the Upper Level across from JCPenney. For more information or to order Gift Cards online, visit our Gift Card Page.
Gift Wrapping
Purchase a gift that needs wrapping? Have it beautifully wrapped at Von Maur Customer Service located near the back of the store on the Upper Level. Additional fees apply.
Guest Services
Guest Reception is located on the Upper Level near the Grand Entrance across from JCPenney.
Handicap Accessible
Our property offers accessibility for guests needing additional assistance at all entrances, restrooms and in all parking lots. Wheelchairs are also available at Guest Reception.
Kiddie Rides
Let your little one enjoy a ride on a Helicopter, Car or Spaceship located in the Food Hall near Chick-fil-A and Dick's Sporting Goods
KidX - Kid's Program
Polaris Fashion Place offers a program for children with special events, exclusive discounts and more! Learn more, sign up and see upcoming Kids Program events now.
Lost & Found
If you misplace an item, visit Lost & Found located at the Mall Office, open Monday through Friday, 8:30 AM to 5:30 PM.
Non-Smoking
To make your experience the best it can be, our mall is a Non-Smoking facility.
Nursing Mother's Lounge
For your convenience, we offer private nursing lounges located in the Women's restrooms on the Upper Level near the Food Hall and on the Lower Level near Saks Fifth Avenue.
Security
Polaris Fashion Place Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 614-840-9725 or visit Guest Reception.
Splash Fountain
Let your little ones cool off in a fun splash fountain. Conveniently located in the Polaris Lifestyle Center.
Strollers
Push your little one around with ease in one of our Complimentary Strollers at Guest Reception located on the Upper Level across from JCPenney.
Valet Parking
Save time by using our $6 valet parking services, located at the Grand Entrance seven days a week and in the Polaris Lifestyle Center on the weekends. Ask about their new text ahead service! Guests with a handicap tag are offered complimentary services.
Vending Machines
Grab a quick drink from one of the Pepsi vending machines located throughout the property.
Wheelchairs
If you are in need of a wheelchair during your visit, please stop at Guest Reception located on the Upper Level near the Grand Entrance. Wheelchairs are complimentary and must be signed out.
Wireless (Wi-fi) Internet
Stay connected on-the-go by using our complimentary Wi-Fi services.
Additional Property Resources
About Washington Prime Group
Washington Prime Group is a premier retail real estate investment trust with a portfolio of 119 enclosed regional malls and open-air lifestyle community centers. We are an industry-leading, multi-faceted retail real estate owner, developer and manager. Washington Prime Group is headquartered in Columbus, Ohio and has an additional corporate office in Indianapolis, Indiana.
Visit our Corporate Site