About Polaris Fashion Place
We’ll tell you everything
Features of Our Columbus, OH Mall
Polaris Fashion Place is Central Ohio’s premier shopping destination offering market-exclusive
brands and locally-owned specialty shops to more than two million locals and tourists alike.
Polaris Fashion Place also hosts more than 75 events a year including: Polaris Live, KidX Club,
Mommy Mile, the Easter Bunny and Santa Photo Set. This shopping destination
is home to more than 190 national and local retail, dining and entertainment options. A
dynamic offering of things to do along with things to buy keeps guests engaged and returning
Polaris Fashion Place is open seven days a week; Monday to Thursday 10 a.m. – 9 p.m.,
Friday to Saturday 10 a.m. – 9:30 p.m. and Sunday noon – 6 p.m. For more information, please
call (614) 846-1500 or visit polarisfashionplace.com.
Like us on Facebook at facebook.com/polarisfashionplace and follow us on Twitter @PolarisFashion and Instagram @PolarisFashionPlace.
Polaris Fashion Place has just what you need, For Every Occasion.
Need assistance? Our ambassadors are here to help! Each ambassador is a fully trained security officer with additional customer service training. Please seek them out with any requests, or call (614) 840-9725 to coordinate an ambassador to meet you within the property!
For easy access to your cash, a Huntington Bank ATM is located on the Upper Level near the Food Hall, on the Upper Level near the Grand Entrance and on the Lower Level just outside Entrance 6.
Baby Changing Stations
For your convenience, baby changing stations are located inall of our restrooms. Upper Level near the Food Hall, Lower Level near Saks Fifth Avenue, outside under the steps near Charming Charlie and outside near Barnes & Noble.
Children's Play Area
Take a break from shopping and let your little one enjoy some fun in the Zoo Themed Play Area located on the Lower Level near Saks Fifth Avenue and Sears. Open to all children 48 inches and under.
Designated Smoking Areas
Polaris Fashion Place is a non-smoking property, however designated smoking areas are located 25ft from several entrances on the property.
Introducing DogSpot at Polaris Fashion Place!
DogSpot is a smart sidewalk sanctuary, providing your dog a safe and cozy spot away from home while you stop in and shop.
You’ve got questions, we’ve got answers…
Q: Can I see my pup?
A: Yep, there’s a Puppy Cam on the app.
Q:Will they be comfy?
A:With controlled heat and A/C, fans, and a spacious design, we’d sure say so.
Q:Is it safe?
A:Dozens of vets have been consulted, and it’s built with firm, non-porous materials.
Q:Is it clean?
A:DogSpots use UV lights to kill bacteria, viruses, and molds after each use.
Convinced yet? Give it a try!
For your convenience, you’ll find family restrooms located on the Upper Level near the the Food Hall and Outside near The Pub.
Fax & Copies
Take advantage of fax and copy services located in the Mall Office. $1 outgoing and $2 incoming fax charge per page, $0.25 charge per page for copies. Mall Office is opening 8:30 AM to 5:30 PM every weekday.
First-aid assistance is available by contacting Security. In the event of an emergency please contact 911 and Mall Security at 614-840-9725. AED devices are located in the Mall Office located on the Upper Level near the Food Hall and in the Security office located on the Lower Level near Sears.
Take a break from shopping and enjoy a snack or meal in the Food Hall located on the Upper Level, in front of Dick's Sporting Goods.
Purchase a gift that needs wrapping? Have it beautifully wrapped at Von Maur Customer Service located near the back of the store on the Upper Level. Additional fees apply.
Our property offers accessibility for guests needing additional assistance at all entrances, restrooms and in all parking lots. Please call security at 614.840.9725 for this service.
Let your little one enjoy a ride on a Helicopter, Car or Spaceship located in the Food Hall near Chick-fil-A and Dick's Sporting Goods
KidX - Kid's Program
Polaris Fashion Place offers a program for children with special events, exclusive discounts and more! Learn more, sign up and see upcoming Kids Program events now.
Lost & Found
If you misplace an item, visit Lost & Found located at the Mall Office, open Monday through Friday, 8:30 AM to 5:30 PM.
To make your experience the best it can be, our mall is a Non-Smoking facility.
Nursing Mother's Lounge
For your convenience, we offer private nursing lounges located in the Women's restrooms on the Upper Level near the Food Hall and on the Lower Level near Saks Fifth Avenue.
Polaris Fashion Place Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 614-840-9725.
Let your little ones cool off in a fun splash fountain. Conveniently located in the Polaris Lifestyle Center.
Push your little one around with ease in one of our strollers. They are $9 (cash or credit) and you will receive $1 back for returning. They are located at the Grand Entrance near Molly Woo's.
Enjoy our new community gathering place and play area! Featuring traditional family-friendly outdoor games like tetherball and cornhole while introducing a new game, soccer pool, which features a large pool table with soccer balls!
Save time by using our $6 valet parking services, located at the Grand Entrance seven days a week and in the Polaris Lifestyle Center on the weekends. Ask about their new text ahead service! Guests with a handicap tag are offered complimentary services.
Grab a quick drink from one of the Pepsi vending machines located throughout the property.
Wheelchairs are complimentary and must be signed out. Please call security at 614.840.9725 for this service.
Wireless (Wi-fi) Internet
Stay connected on-the-go by using our complimentary Wi-Fi services.
Additional Property Resources
About Washington Prime Group
Washington Prime Group is a premier retail real estate investment trust with a portfolio of 119 enclosed regional malls and open-air lifestyle community centers. We are an industry-leading, multi-faceted retail real estate owner, developer and manager. Washington Prime Group is headquartered in Columbus, Ohio and has an additional corporate office in Indianapolis, Indiana.
Visit our Corporate Site