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Selling Department Manager of Girls

Jobs Description

 A Selling Department Manger develops a department's sales growth by monitoring and improving the department's level of customer service and visual presentation. Primary job responsibilities of a Selling Department Manager include the following:

Assist sales associates in providing excellent customer service; setting an example for others to follow.

Train sales associates in sales technique, product knowledge, and department and store policies and procedures.

Communicate effectively with sales associates, store management, and the merchandising staff.

Complete department schedules and monitor department staffing levels, making changes when needed.

Areas of Responsibility

A Department Manager develops and motivates department associates.  Develops the department’s sales growth by monitoring and improving the department’s level of customer service and visual presentation.  Primary job responsibilities of a Department Manager include the following:

 

-Observes, assists, and motivates sales associates to provide excellent customer service daily; sets an example for others to follow.

-Trains sales associates in sales technique, product knowledge, and department and store policies and procedures as needed.

-Assesses sales associates' performance and writes and conducts performance

reviews, fairly and timely.  Follows all disciplinary procedures when necessary.

-Provides feedback to department associates on selling and account statistics on a bi-weekly basis, as well as other performance observations as needed.

-Addresses concerns to the department in a timely manner; develops and implements solutions, reporting to Store Management as necessary.

-Assists and monitors sales associates' use of the Customer Follow-Up Program to improve the quality of service the customer receives, and to increase sales.

-Executes all duties of a sales associate.

-Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.

How to Apply

In Store: 2nd Floor Customer Service

or

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