Seasonal Sales Associate_Pottery Barn
Reports To: General or Associate Manager
Type: Seasonal Associate, Non-‐Exempt
Areas of Responsibility
•Provide sincere, friendly and energetic customer service by exemplifying World-‐Class service standards.
- Achieve established stablished sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating
merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
(within timeliness standards)
• Promote continued customer engagement through email capture, clienteling, opinion lab and social
media. Give customer a compelling reason to want to stay connected.
• Assist in implementation and maintenance of visual merchandise presentation, signage and
• Uphold store maintenance and cleanliness standards.
• Straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
How to Apply
See retailer for more details.