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Seasonal Sales Associate_Pottery Barn

Jobs Description

Reports To: General or Associate Manager
Type: Seasonal Associate, Non-­‐Exempt

Areas of Responsibility

•Provide sincere, friendly and energetic customer service by exemplifying World-­‐Class service standards.

  • Achieve established stablished sales and contest goals.
    •  Maintain knowledge of current sales and promotions.
    •  Assist customers with special services including: gift wrap, gift registry, locating 
    merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and 
    furniture orders.
    •  Utilize effective selling techniques to build multiple sales and increase productivity.
    •  Demonstrate comprehensive product knowledge, including features and benefits.
    •  Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc. 
    (within timeliness standards)
    •  Promote continued customer engagement through email capture, clienteling, opinion lab and social 
    media. Give customer a compelling reason to want to stay connected.
    •  Assist in implementation and maintenance of visual merchandise presentation, signage and 
    lighting.
    •  Uphold store maintenance and cleanliness standards.
    •  Straighten, clean and help maintain stockroom as needed.
    •  Process, ticket, and restock merchandise as needed.
 
 

How to Apply

See retailer for more details.