Serves customers by helping them select products through the Shops By Todd, Inc Way of Selling.
Areas of Responsibility
- Welcomes customers by greeting them and offering assistance.
- Directs customers by using Shops by Todd, Inc and division way of selling and suggesting additional items.
- Advises customers by providing information on products.
- Helps customers make selections by building customer confidence and offering suggestions/opinions.
- Consistently maintaining personal Key Performance Indicators (KPI’s) metric as well as store daily goals.
- Tracks daily sales using the DOT Program.
- Documents sale by creating or updating customer profile records.
- Maintain an awareness of all promotions, marketing and advertisements
- Achieve daily goals as communicated by the store leadership team
- Adhere to all company guidelines, policies and procedures
- Processes payments by totaling purchases, processing cash, credit, debit or other credit cards.
- Keeps clientele informed by notifying them of preferred customer promotions and future merchandise of potential interest.
- Contributes to team effort by accomplishing related results as needed.
- Follows posts and updates listed on the SHOPS BY TODD, INC. Employee Facebook Page, SBT, Inc.
- Follows company guidelines for dress code as listed in the employee handbook.
- Maintain cleanliness of store through daily chore list.
Education / Experience Requirements
- Available to work a minimum of three shifts a week, including one weekend shift with
flexibility to work nights, weekends and holidays
- Available to work during peak business periods of the days/nights/weekends leading up
to Mother’s Day, after Thanksgiving and up to New Year’s, as well as key sales events
such as Special Store Events, Vera Bradley Launches, Pandora Bracelet Events, Ring
Promotions, etc. Requested times off are not available during these peak business
- Exceptional customer service and people skills
- Strong verbal communication
- Strong product knowledge
- Ability and willingness to learn the SHOPS BY TODD, INC. Way of Selling
- Ability to meet daily sales goals
- Flexibility to work various shifts, including holidays and weekends
How to Apply
Pick up an application in-store.