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Sales Associate

Jobs Description

The Sales Associate participates in ensuring the service and selling environment within the store is fun and engaging for customers at all times. The Sales Associate performs a variety of responsibilities assigned by the Store Leadership team which may include driving sales, delivering outstanding customer service, merchandising, cashiering and processing freight.

Areas of Responsibility

Sales/Credit

  • Drive sales results and achieve individual and store goals in line with Company initiatives
  • Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business
  • Effectively promote all brand initiatives, including credit, to achieve individual store goals

Customer

  • Support a store culture that is committed to exceeding customer expectations and delivering the highest level of customer service at all times
  • Communicate customer feedback, best sellers, business trends and recommendations to Store Management
  • Apply fashion knowledge to make product recommendations and style customers on the sales floor and in the fitting room
  • Balance customers and tasks simultaneously using good judgment and teamwork

Operations

  • Maintain merchandise standards to maximize sales within the store and escalate issues accordingly
  • Support the visual presentation execution, including floor set and promotional updates
  • Maintain the sales floor so that it is full, sized, organized, and clean and the backroom is to brand standard
  • Abide by all Company policies and procedures, including the New York & Company Code of Business Conduct and Loss Prevention policies
  • Participate in initiatives to achieve store shrink goals
  • Follow leadership direction to maintain proper floor coverage to meet business needs
  • Maintain store safety standards and report store maintenance issues to Store Management as needed
    • Perform transactions including ringing at the Sales & Service desk, processing shipment, etc.

Education / Experience Requirements

  • Must be 18 years of age or older
  • 1 year of retail experience preferred
  • Physical ability to be on the sales floor for extended periods of time, and to move and handle merchandise and fixtures throughout the store which may entail lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends and holidays, based on business needs
  • Fashionable, passionate, acts with integrity, driven, accountable and a team player
  • High School Diploma or GED equivalent required

How to Apply

Please visit website for more details.