As a Retail Associate, you will be integral part of bringing the MAGIC of Macy's to life. Sales associates provide outstanding customer service, meet hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers to create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.
THIS SUMMARY MAY NOT INCLUDE ALL OF THE ESSENTIAL FUNCTIONS AND QUALIFICATIONS FOR THIS POSITION. MORE INFORMATION CAN BE FOUND AT WWW.MACYSJOBS.COM.
Areas of Responsibility
-Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications. Proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.
-Determine customer needs based on personal features and other customer preference related factors.
-Demonstrate knowledge of store products and services to build sales and minimize returns.
-Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer - the most important person in our store.
-Be knowledgeable of and perform sales support functions related to POS procedures.
-Regular, dependable attendance and punctuality.
Education / Experience Requirements
-Education/Experience- No specific educational accomplishments is required. Previous retail experience preferred, but not required.
-Communication Skills- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Able to communicate on the telephone with proper etiquette.
-Mathmatical Skills- Basic math functions such as addition, subtraction, multiplication and division. Able to use calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units.
How to Apply
Apply in-store kiosk in Executive Office or online at www.macysjobs.com