JCPenney

Merchandise Execution Associate

Jobs Description

Contributes to profitable sales growth by delivering company merchandise execution strategies.

Areas of Responsibility

Customer Service & Sales

  • Greets and assists customers in finding products and delivers outstanding customer service.
  • Demonstrates WORTH behaviors consistently
  • Partners with other team members when additional support is needed.
  • Actively listens to customers issues in a calm and agreeable manner to resolve problems.

General Operations

  • Assists with Omnichannel efforts as needed
  • Assists with recovery, merchandise go backs, replenishment and other operations tasks
  • Participates in annual inventory processes

Performance Standards

  • Supports company shrink and safety initiatives.