Appliance Supervisors are responsible for driving sales and profit by creating an outstanding customer experience through a combination of in–depth product knowledge, a passion for customer service, building clientele and achieving individual sales objectives.
Areas of Responsibility
Accountable for consistently prospecting, providing customer service, achieving sales and service objectives to-drive profitable sales growth.
Proactively interact with customers in a friendly manner, determines customer needs, provides recommendations, and assists customers in making decisions about desired products or services.
Informs customers of key product attributes to build interest in the merchandise/brand and to build clientele.
Actively listens to customer requests and issues to find solutions and deliver a positive customer experience that results in a sale.
Ensure products are displayed according to core standards.
Partners with other associates to replenish department and/or takes personal action to replenish products/displays from stock room.
Responsible for training, coaching and developing associates on the company’s core standards to ensure customers receive exceptional service.
Education / Experience Requirements
- High school diploma or equivalent
- 2 Years Appliance Sales Experience
- Experience with computers and web-based systems
- 3 + yrs. of customer service experience in a fast-paced retail environment
- Experienced in training and coaching others on selling techniques
How to Apply
Apply Online at Jobs.JCP.com